Privacy Policy

Last updated: 8 July 2026

This Privacy Policy explains how TV Mount Pros ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website or request our television mounting and AV installation services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us and information gathered automatically when you use our website:

• Information you provide: your name, email address, phone number, service address, and any details you include when requesting an estimate or contacting us.
• Automatically collected data: IP address, browser type, device information, pages visited, and referring URLs, gathered through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide free estimates;
• Schedule, deliver, and support our installation services;
• Improve our website, services, and customer experience;
• Send service updates and, where permitted, marketing communications;
• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as scheduling, payment processing, and analytics providers), or when required by law. These parties are only permitted to use your information as necessary to provide their services to us.

4. Cookies & Tracking

Our website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. For details, please see our Cookies Policy.

5. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.